Update to the latest version of WizzFormsĬheck with publisher for Gemalto SDK update If you still have questions, feel free to ask your account manager or create a new support ticket. If you're not sure if you're affected or not, you can use the chart below. If you have one of these newer models, you do not need to install the firmware update and the SDK update is only required to improve the performance of your device. Subsequent models of the CR5400 with a serial number greater than 54A21010000 include the firmware update preinstalled from the factory. This firmware patch will increase the stability of your scanner if your software is not using the latest performance and stability patch from Gemalto SDK 3.4.2.5 Patch 25 and greater. ![]() Without the latest version of the SDK, some models of the CR5400 can become unstable without a firmware patch. This patch was included in VeriScan version 2.134.3 and up as well as WizzForms 1.134.0 and up. ![]() ![]() This hardware update requires the latest Gemalto SDK 3.4.2.5 Patch 25 to be included with your software for maximum compatibility and stability when scanning. ![]() CR5400 Firmware Updates A list of all Thales CR5400 firmware updatesīeginning in November of 2020, the manufacturing process for Gemalto CR5400 was updated to improve image quality and overall performance.
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